If you have it installed on your mobile device, select Next and follow the prompts to add this account. You must selectAllowso the authenticator app can access your camera to take a picture of the QR code in the next step. If youareallowed by your admin to use phone sign-in using the Authenticator app, you'll be able to go through device registration to get set up for passwordless phone sign-in and Azure AD Multi-Factor Authentication. Generating QR codes If the authenticator app is your default method, the default changes to another available method. Click through all the steps to pick the Microsoft Authenticator and your verification method (I pick NOTIFY) until you get to the following pop-up dialog: When you click NEXT, you'll get a QRcode to authenticate your account on your new phone. Office 365: Multi-Factor Authentication (MFA) Enrollment. Do NOT skip any of these steps! Next, select Add method in the Security info pane: On the Add a method page, select Authenticator app from the list, and then select Add. If you're prompted to set this up immediately after you sign in to your work or school account, see the detailed steps in theSet up your security info from the sign-in page promptarticle. If you no longer want to use your authenticator app as a security info method, you can remove it from theSecurity infopage. After you have set up multiple MFA factors, you may login to LSUMail with your myLSU credentials via. To add an account by scanning a QR Code, do the following: On your computer, go to theAdditional security verificationpage. To install the Authenticator app on an Android device, scan the QR code below or open the download pagefrom your mobile device. . And install the authenticator app on your Device. Finally, click on 'Verify Authenticator'. Sign-in using the Microsoft Authenticator app, following steps in theSign in using two-step verification or security infoarticle. To disable this feature, follow the steps below. Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile. Afteryoucompleteyourauthenticationontheremotescreen,returntotheAuthenticatorapptocompletesetup. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, Download and install the Microsoft Authenticator app. If the QR code reader can't read the code, click Can't scan image? . Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you would rather use SMS messages sent to your phone instead, select I want to set up a different method. When you click NEXT, you'll get a QRcode to authenticate your account on your new phone. Choose the account you want to sign in with. Louisiana State University See What is: Multifactor authentication. 7. You can use the Authenticator app in multiple ways: Two-step verification:The standard verification method, where one of the factors is your password. If you do not see "Work or school account" close your App and reopen it. I have a new mobile device and I want to add it. It doesn't mention using a secret code. After your account appears in your Authenticator app, you can use the one-time codes to sign in. I tried re-installing, it shows my account email by default and when I click on it, the next page asks me for a QR code. No need to wait for texts or calls. You won't have to reauthorize all your linked apps (or scan a QR code ) just because you got a . You should edit your question instead of replying with a comment. I begun setting up the Authenticator but paused the process to continue later. Try to export again with fewer . More info about Internet Explorer and Microsoft Edge, https://account.activedirectory.windowsazure.com/r/#/profile, https://mysignins.microsoft.com/security-info, https://support.microsoft.com/en-us/account-billing/common-problems-with-two-step-verification-for-a-work-or-school-account-63acbb9b-16a1-47b9-8619-6a865e8071a5. To download and install Microsoft Office to your machine please refer to:Office365 ProPlus: LSU Overview. The notification is only generated if the following conditions are met: The QR code experience is enabled for the tenant (this experience is enabled by default). Please sign in to rate this answer. A pop-up window will appear. Ontheremotescreen,openthe Signintoyouraccount pageandenterthecodethatyouseeinyourAuthenticatorapp. great! Thanks. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Copyright If you receive the message "You might be signing in from a location that is restricted by your admin,"your admin hasn't enabled this feature for you and probably set up a Security Information Registration Conditional Access policy. 2. Get troubleshooting tips and help for sign-in problems in theCan't sign in to your Microsoft accountarticle. If you're an administrator, you can find more information about how to set up and manage your Azure Active Directory (Azure AD) authentication environment in the administrative documentation for Azure Active Directory. You have successfully set up your LSUMail E-mail Account onyour iPhone. When you get to the Additional Security Verification Page, click on the button to Setup Authenticator App and you will generate a QRcode that will allow you to authenticate your account on your new phone. 2023 Choose the account you want to sign in with. Click Allow. AllRightsReserved. Microsoft-Office-365 Software - LSU TigerWare Online Microsoft Office 365 Windows, Mac Provided by Microsoft For Students, Faculty, Staff To download and install Microsoft Office to your machine please refer to: Office365 ProPlus: LSU Overview. If you want to learn more about this process, you can either call the Technology Support Center at 309-438-4357 or you can submit a ticket at ITHelp.IllinoisState.edu/request/. As the Microsoft 365 administrator, you can enable your users to sign in to Outlook for Android or iOS app on their mobile devices without having to enter their username and password. Log into the myLSU Portal . Note:If some of these options are missing, it's most likely because your organization doesn't allow those methods. Then select "Work or school account". Select (+) in the upper right corner. How is that a "Restore from backup?". If that's the case, you should follow the instructions in theSet up security info to use an authenticator appsection. On theSecurity infopage, select Changenext to theDefault sign-in methodinformation. On your new phone, tap Scan QR code. I see now that DSPatrick in his next to last post above mentions + Add Sign-in Method as the solution, too. 1. Copyright If you have set up the Microsoft Authenticator app on five different devices or if you've used five hardware tokens, you won't be able to set up a sixth one, and you might see the following error message: You can't set up Microsoft Authenticator because you already have five authenticator apps or hardware tokens. Select the + button to set up your Missouri State Office 365 account. Where do I find the QR codes that Authenticator is looking for? Tip:For a faster, and more secure, experience we recommend using an authenticator app rather than SMS verification. A brief history of QR codes. Password reset authentication only. Explore subscription benefits, browse training courses, learn how to secure your device, and more. If you have a new mobile device, you'll need to set it up to work with two-factor verification. While registering on the Microsoft Authenticator application on his/her phone, did the user select Work account or personal account? For additional security, the verification code changes every 30 seconds preventing someone from using a code multiple times. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To provide the additional security verification by scanning a QRcode for my Microsoft work accounts after moving to a new iPhone, I found the following paragraph on a Microsoft Support page helpful. An update to Authenticator for Android and iOS now stores backups of codes in your Google account. For one account at a university where I'm just a user, trying to follow the Additional Security Verification link didn't work. - Ramhound Jul 8, 2022 at 13:06 Added screenshot from Microsoft's doc to clarify. Security info methods are used for both two-factor security verification and for password reset. If your organization lets you choose a different method besides the authenticator app, you can select I want to set up a different method. Released on Monday for iOS and Android, the latest version of Google Authenticator lets you back up and sync your one-time 2FA codes to . Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. After you install the Authenticator app, follow the steps below to add your account: Point your camera at the QR code or follow the instructions provided in your account settings. For step-by-step instructions about how to verify your identity with a phone number, seeSet up security info to use phone calls. You'll need the university admins to reset the account, then you'll get a new QR code with which you can link up your account to authenticator app. If you haven't done that yet, follow the steps in theDownload and install the apparticle. Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device. To install the Authenticator app on For iOS, scan the QR code below or open the download page from your mobile device. The App will ask if you want to be sent notifications. Now the time-based code will be shown to you. Is the user device able to scan any other QR Code. We love getting feedback from the general public, but our support efforts are generally dedicated to the. To secure your account, the Authenticator app can provide you with a code you provide additional verification to sign in. Note:If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification. On theAdd a methodpage, selectAuthenticator appfrom the list, and then selectAdd. For step-by-step instructions about how to set up your email, seeSet up security info to use email. You scan QR codes all the timeto view a menu, to pay for a poster from a local artist, to peruse a candidate's portfolio, to access a coupon, to join a business's Wi-Fithe list goes on. Your MFA factors are like keys; you should have more than one! Enter your MyLSU email address and provide a brief description of the account (LSUMail), then click "Next" in the upper right corner of the screen. Once the download is complete, select Open to get started. This will take you to the Scan the QR code page. Your passwords are protected with multi-factor. 5. This article explains how to set up an iPhone to use the Modern Authentication protocol for accessing the LSUMail e-mail system. First, probably worth sharing the first few basic things we tried; - Try again. In this case, you'll need to choose another method or contact your organization's help desk for more assistance. If users choose to send themselves an SMS text message to download the app on their mobile device, a QR code will appear on their computer. Tap " Microsoft Exchange ". Click Personal Preferences | Password Management. GROK is a resource of Louisiana State University developed and maintained with support of the LSU Student Technology Fee. We love getting feedback from the general public, but our support efforts are generally dedicated to the. Enter your MyLSU email address and provide a brief description of the account ( LSUMail ), then click " Next " in the upper right corner of the screen. 4. Please follow the steps below to use LSUMail for the first time. Scan the QR code provided by your organization to finish recovering this account". Once your admin enables your organization, and your account, for multi-factor authentication (MFA) you have to set up your user account to use it. TheScan the QR codepage appears. If you aren't prompted to use your camera to scan a QR Code, in your phone's settings, ensure that the Authenticator app has access to the phone camera. If that's not the case, you will need to contact your organization's Help Desk for assistance. In some cases, your users must re-authenticate on their computer to generate the QR code. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. If you transfer more than one account, your old device may create more than one QR code. As a currently enrolled student, you also have access to the following applications with your LSU login credentials. LSU Baton Rouge Campus | Finance & Administration | Information Technology Services, Adobe Creative Cloud - Named User License, Adobe Creative Cloud - Shared Device License, Making of Modern Law: Foreign/Comparative/International Law 1600-1926. how to use the microsoft authenticator app microsoft support Sep 23 2022 web open the microsoft authenticator app on your mobile device and select begin . Use simple, fast, and highly secure two-factor authentication across apps. After hours of searching here is what I found, I hope it helps someone. This option is only available for password reset and not for two-step verification. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, When you can't sign in to your Microsoft account, download and install the Authenticator app, download and install theAuthenticator app, open the download pagefrom your mobile device, open the download page from your mobile device, Set up security info to use text messaging (SMS). You should then see the option. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Install the Microsoft Authenticator App: On your phone or mobile device: Install the Microsoft Authenticator app from the App Store (iPhone users) or Google Play Store (Android users) 2. Pick Authenticator and it will give you a step-by-step guide to re-adding and you are all set. In the App select "+" or Add account option. You're required to do this only if your organization uses on-premises MFA Server. Until this experience is turned on, you must follow the instructions and information in theSet up my account for two-step verificationsection. Later, Google developed a more user-friendly code-transfer system where your old phone's copy of Authenticator creates a QR code that you scan with your new phone's copy. Now, . If you want to use an authenticator app other than the Microsoft Authenticator app, selectI want to use a different authenticator app. The default authentication method is to use the free Microsoft Authenticator app. After you delete the app, youhave to go into the authenticator app on your mobile device and delete the account. If you are allowed by your admin to use phone sign-in using the Authenticator app, you'll be able to go through device registration to get set up for passwordless phone sign-in and two-step verification. On theStart by getting the apppage, selectDownload nowto download and install the Microsoft Authenticator app on your mobile device, and then selectNext. At this point, you could potentially be blocked from proceeding by one of the following conditions: If you dont have enough authentication methods on your account to get a strong authentication token, you can'tadd an account. For step-by-step instructions about how to set up your security questions, see theSet up security info to use security questionsarticle. You can delete accounts on past phone from the same page. Choose the account you want to sign in with. When using the Exchange PowerShell command, changes may take up to 8 hours to propagate. On your device, tap the account and verify in the full-screen view that your account is correct. Change Your MyLSU Account Password Change Your Mainframe Password. 1. The simple solution posted by Takudzwa worked for me and appears to be the best answer to the original post. Reset your password if you've lost or forgotten it, from thePassword reset portalor follow the steps in theReset your work or school passwordarticle. Enter your mobile device number and get a phone call for two-step verification or password reset. When the Security Info page came up, I just clicked on + Add Sign-in Method. There may be broken links in this article, the GROK staff has been notified and is working to resolve the issue. The default authentication method is to use the free Microsoft Authenticator app. After you've set this up the first time, you can return to theSecurity infopage to add, update, or delete your security information. The verification code provides a second form of authentication. After you choose Sign in, you'll be prompted for more information. After you're logged on to your account on a computer go to the Additional Security Verification page (link quoted above). ManyappsallowyoutoauthenticatebyenteringacodeonanotherdevicesuchasaPC. After you choose Sign in, you'll be prompted for more information. Tip:Want to know more about multi-factor authentication? Note:Generally you'll only need the additional verification method the first time you sign into a new app or device, or after you've changed your password. How To Change Your Password? On your Apple iOS device, go to the App Store todownload and install theAuthenticator app. 3. SelectSign in. Using PowerShell, you can disable the notifications informing your users about the Outlook mobile apps. For more information, seeAdd your work or school account. You might also receive messages that block registration of the Authenticator app because your admin has Conditional Access policies set up. 1. We love feedback! Once you complete the instructions to specify your additional verification method, the next time you sign in to Microsoft 365, you'll be prompted to provide the additional verification information or action, such as typing the verification code provided by your authenticator app or sent to you by text message. If you need assistance or more information about this step, please see Office365: Logging in with Multi-Factor Authentication (MFA). The options include: Mobile device text:Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. Open the authenticator app on your mobile device, selectEdit accounts, and then delete your work or school account from the authenticator app. Select 'Time-based', which should, however, be selected by default. Select the Account that you want to Reset the Password on. Two-step verification uses a second step like your phone to make it harder for other people to break in to your account. Open the Authenticator app, select the plus icon and select Add account, and then select Work or school account , followed by Scan a QR Code. Information Technology P O Box 1129 Eunice, LA 70535 Telephone: (337) 550-1307 Fax: (337) 550-1307 it@lsue.edu Click "Sign In". Two-factor verification and password reset authentication. If you've already set up two-factor authentication, it's helpful to still have Microsoft Authenticator working for the account on the old device to approve the sign-in on the new device that you're verifying. After you add your accounts to the app, you can sign in using the Authenticator app on your device. Note:This feature is usable only by users whose admins have enabled phone sign-in using the Authenticator app for them. On your Android device, go to Google Play todownload and install the Authenticator app. Sign in to Microsoft 365 with your work or school account with your password like you normally do. In the "Settings" App on your home screen, tap"Mail". Easily move personal accounts to a new device with encrypted cloud backup in Microsoft Authenticator. Two-step verification helps you to use your accounts more securely because passwords can be forgotten, stolen, or compromised. Then, selectAdd methodin theSecurity infopane. The authenticator app should successfully add your work or school account without requiring any additional information from you. One University Place Shreveport, LA 71115 (800) 229-5957 (318) 797-5000 Accounts which are available to you will display in the drop-down list. This option prevents sending too many security codes for different apps. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account. We love feedback! (my.lsu.edu) 2. Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. scan a qr code with your iphone ipad or ipod touch Oct 12 2021 web sep 20 2021 open the camera app from the home screen control center or lock screen select the rear facing camera . SelectConfirm. If you don't have an account set up in the Authenticator app, you'll see a large blue button that saysAdd account.
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